We're here,and we read every note.
A one-person studio means a real person reads and replies. This page lists per-app support contacts and answers a few common questions.
- 01
AssetFlow
A quiet ledger for what you own.
- 02
StockFlow
Markets, without the panic.
- 03
HomeFlow
Housing subscription, without the noise.
- 04
BodyFlow
Movement, tracked with care.
- 05
TaskFlow
A to-do list that respects the day.
- 06
CoFlow
Shared work, gently coordinated.
Frequently asked.
- Q · 01
How do I contact support?
Email support@vibrickatelier.com with your device model, iOS version, and a short description of the issue. Screenshots help a lot.
기기 모델, iOS 버전, 상황 설명을 담아 support@vibrickatelier.com 으로 보내주세요. 스크린샷을 함께 보내주시면 큰 도움이 됩니다.
- Q · 02
How quickly will you reply?
We aim for a first response within two working days. Critical issues (crashes, data loss) get priority.
영업일 기준 2일 이내 첫 회신을 드립니다. 크래시 또는 데이터 손실 문제는 우선 처리됩니다.
- Q · 03
Do you offer refunds?
Refunds for in-app purchases are handled by Apple via the App Store. You can request one through Apple's Report a Problem page.
인앱 결제 환불은 Apple App Store를 통해 진행됩니다. Apple의 문제 신고 페이지에서 요청해주세요.
- Q · 04
How can I request a feature?
We love feature ideas — send us a note describing the problem you're trying to solve. We prioritise based on how well it fits each app's calm-by-default philosophy.
기능 제안은 언제나 환영합니다. 해결하고 싶은 문제를 함께 적어 보내주세요. 각 앱의 '조용함이 기본' 철학과의 결합도를 기준으로 우선순위를 정합니다.